What Jon did
On arrival at Rexam, Jon reviewed and revised the initial timelines to ensure a realistic expectation of delivery and results was set. Jon’s was not simply an IT challenge, but also one of relationship building; with the business leaders internally, suppliers, programme resources and the team as a whole. His approach was to keep strict control over all those involved in the project, establishing accountability and empowering the team to succeed. Jon believes that, in addition to regular communication, social evenings help bond a team and he devised a ‘Scalextric’ event to bring the Rexam and HP project teams together to create a ‘one team’ mentality.
In addition to building a team that would deliver results, Jon participated in complex commercial negotiations and devised a strategic plan that focused on a number of objectives:
- the need to implement a platform with the capability and flexibility for major growth
- improved performance;
- service levels;
- resilience; and
Jon delivered a data centre that provided Rexam with 99.99% uptime
With multi-million pound capital expenditure, Jon delivered a data centre that provided Rexam with 99.99% uptime and established systems with built-in effective disaster recovery solutions and security processes to support their operations 24/7.
During the project Rexam divested the glass line of business, adding a layer of challenge and complexity not expected at the outset. Having assembled a strong and integrated project team across Rexam and HP, Jon developed the strategic vision to build a platform designed to support planned business growth moving forward. The second phase is now well under way and Jon has established a new Project Office Management framework to support this.
From start to finish the project took 18 months to complete, with the data centre transferred to its new Hewlett Packard-hosted facility in very good order.